ALARM MONITOR
BIRMINGHAM, AL

Required to protect Veterans Affairs Medical Center, Birmingham, AL. Alarms Monitors assist EMS Dispatch staff with:

  • Operating a wide variety of communication systems (radio and telephonic) and related security equipment (CCTV, Recording Devices and Intrusion and Environmental Alarms); 

  • Monitoring CCTV, intrusion, and fire alarms, including duress, access control systems, security surveillance cameras;

  • Detecting criminal activity in progress, suspicious behavior patterns, observing suspects, and known offenders while taking supporting action and continuously monitor person(s) until they are intercepted and detained;

  • Monitoring disruptive behavior event notifications and ensure officers are aware of the notifications;

  • Monitoring emergency medical/fire/safety notification systems and sends appropriate responders to location.

  • Legibly complete various reports and forms.

Qualifications, Skills and Certifications Required:

  • Minimum Qualifications:

  • Be at least 21 years of age.

  • Be a U.S. citizen.

  • Be of good moral character, having no felony convictions, no convictions for misdemeanors involving moral turpitude (verified by background check).

  • Be able to verify/explain all gaps in employment and not have been terminated from previous employment for other than honorable circumstances.

  • Be in generally good health and physically able to perform the duties assigned.

  • Have a telephone or other reliable means of communication.

  • Have a valid driver’s license and dependable transportation.

  • Have a high school education or suitable equivalent.

  • English literacy to the extent of reading and understanding printed regulations, detailed written orders, training instructions and material, and shall be able to compose reports which convey complete information.


Successful candidates possess:

  • Two (2) years of Intermediate (solid understanding of the basics and some experience using advanced features) computer standard office programs (word processing, data entry and data base) experience. 

  • The ability to Interact with 1st Responder and Hospital staff and the general public; Read, understand and apply printed rules, detailed orders, instructions, and training materials; Maintain poise and self-control under stress;

  • Construct and write clear, concise, accurate and detailed reports. Ability to quickly learn basic radio operations and transmission procedures.

  • Familiarization with:  Use of Force/Rules of Engagement; Emergency response; Intruder confrontation; Conflict resolution; Interpersonal communication;- Physical security; Customer Service; Protective equipment and Procedures to include Blood Borne Pathogens.

Complete required operations training and pass a comprehensive written exam. (Client/Company Provided)